About us
We provide simple, smart and sustainable Technology Lifecycle Management for our customers, supporting them to improve productivity, reduce costs and reduce e-waste.
WHO WE ARE
Better for business. Better for the planet.
BNP Paribas 3 Step IT, the joint venture between BNP Paribas Leasing Solutions and 3stepIT, offers sustainable Technology Lifecycle Management solutions to the mid-market, enterprise and public sector organisations across Europe.
The powerful alliance was forged in 2019 and combines BNP Paribas Leasing Solutions unrivalled coverage and expertise in risk management with 3stepIT’s innovation and two decades of sustainable IT asset management experience.
Together, we’re on a mission to make our customers more sustainable – both environmentally and financially - by taking care of their technology and saving thousands of business IT devices from reaching landfill each year.
Operating in 10 countries
Over 550 employees
+2.3 million assets under management
+560,000 devices refurbished in 2021
Our locations
Global presence, local support
Today, BNP Paribas 3 Step IT operates in 11 countries, including France, Italy, UK, Germany, Spain, Belgium and The Netherlands, with Nordic coverage provided by 3stepIT in Finland, Sweden, Denmark and Norway.
Our refurbishment centres, which process more half a million used devices every year, are operational in Finland, Sweden, Norway and the UK, with another state-of-the art facility due to open in France in 2024.
We’re proud to serve customers across all industries, many of whom have a multinational presence.

OUR VISION AND MISSION
Take care of the world's technology
We’re investing, working hard, and continuously innovating to ensure we give our customers world class customer service, every step of the way.
We want to be the number one Technology Lifecycle Management provider. For us that means supporting more businesses to avoid the hidden costs of IT ownership, streamline their IT operations, and make a positive environmental impact.

OUR VALUES
Every step of the way
Our values are the foundation for everything we do, providing the cornerstones for our business.
Positive
We see opportunities and help others see them too
Passionate
We care about eliminating waste wherever we find it
Responsible
We take responsibility for our actions
Curious
We always want to learn more
Amazing
We do great things for our customers and each other
GROUP MANAGEMENT
Meet the executive team driving our difference
Each and every executive decision-maker at BNP Paribas 3 Step IT shares three powerful qualities – passion, experience, and a commitment to seeing our clients’ businesses thrive.
CHIEF EXECUTIVE OFFICER
Carmen Ene
As CEO of BNP Paribas 3 Step IT, Carmen is focused on helping businesses across Europe transition to a future-fit way of managing their technology that is more sustainable, secure, and efficient. Carmen became CEO in 2019, leading the establishment of the joint venture with BNP Paribas Leasing Solutions. The joint enterprise provides circular technology lifecycle management services across the Nordics and Western Europe.
Carmen has more than 20 years of experience in international IT and financing, having held senior positions at IBM, including Vice President of Enterprise in Global Business Services.
CHIEF OPERATING OFFICER / DEPUTY CEO
Elena Angotti
As Chief Operating Officer and Deputy CEO of BNP Paribas 3 Step IT, Elena is responsible for the company’s operations, finance, governance and risk.
Elena has more than 20 years of experience in corporate finance, having worked for financial advisory firms and held senior positions at BNP Paribas Leasing Solutions Italy, including Head of Collection & Recovery. Elena has a strong managerial background and is leading our operations teams to ensure we provide the best customer experience.
CHIEF COMMERCIAL OFFICER
Ewa Jankowska–Mikłusz
CHIEF REMARKETING OFFICER
Wilson Coteiro
An experienced leader in the finance industry, Wilson has 20 years’ service with BNP Paribas, formerly as Head of Assignment in the General Inspection of the Group, Chief Risk Officer of Northern Europe (Personal Finance) and Head of Small Business (France). He was responsible for establishing the bank’s internal Consulting and Transformation function and led a circular economy initiative, where he developed a deep passion for advocating its positive environmental and economic impact.
CHIEF OPERATIONS OFFICER
Kari Mäkelä
Kari joined 3stepIT in 2010 and has played an important part in enabling the company's growth, leading on a number of overseas expansion initiatives. He was a key member of the team working to make the joint venture between 3stepIT and BNP Paribas Leasing Solutions a reality, and as Chief Operations Officer of BNP Paribas 3 Step IT, is responsible for service delivery, end to end processes and the overall customer experience. He has an intimate knowledge of our technology lifecycle management services and processes and is driven to ensure we are always performing at our best for our customers.
CHIEF FINANCIAL OFFICER
Sandrine Lechartier
With a strong knowledge of finance, together with her customer relationship experience, Sandrine has led financial accounting and financial project management teams during 32 years in BNP Paribas SA Head Office. In 2020, she moved to BNP Paribas Leasing Solutions to join the Senior Finance Joint Ventures Correspondent team, before joining BNP Paribas 3 Step IT. She draws on three decades of commercial acumen in her role as Chief Financial Officer, where she contributes to the success of the company’s ambitious growth plan.
Meet our Board of Directors

Pascal Layan
Chairman of the board

Jarkko Veijalainen

Carmen Ene
